Medical - September - 2023


The result? A comparative analysis that highlight the best performers of any ecommerce DTC niche, for any given month.

This benchmark analyze the behaviour of 15 Direct-To-Consumers (DTC) brands in the Supplement industry. Our goal is to compare their marketing velocity (how active they are in their digital marketing strategy) and how to they perform vs. each other.

Medical

This report is free to read and takes into consideration between 15 and 20 brands we compare month after month in the

Medical

industry, for the month of

September

2023

. We review data over their email marketing and advertising practices. Subscribe to our newsletter to receive exclusive reports.

Table of content

Highlights & Summary

Email Marketing Summary: Warby Parker leads the medical industry in email marketing with a good email score and a low promotion percentage. Hero Health, Inc. and Stix also perform well with good email scores. Brands like Hims and Smile Direct Club lag behind in email marketing efforts.

Email Deliverability Summary: Genexa excels in email deliverability with a very good spam score and optimized email size. Nurx and Hanx also perform well in email deliverability. Brands like Lola and MTHK need to improve their email deliverability.

Ads Performance Summary: Sons dominates in advertising, with the highest number of new ads detected and a good unique copy performance. Hers and Warby Parker also perform well in advertising. Brands like Stix and Candid have minimal advertising presence.

In summary, Warby Parker leads in email marketing, Genexa excels in email deliverability, and Sons dominates in advertising within the medical industry. However, some brands like Hims and Smile Direct Club need to enhance their marketing efforts.

Emails sent on average

5.6

Ads published on average

34

Average Spam Score

2.8

Email Marketing Benchmark Breakdown

Email Marketing Performances

In this table, we benchmark how many emails brands have send and their average email scores, which we calculate using over 50 datapoints that measure how much best practices are ensured (spam score, email authenticiation & certificates, email size, subject line lenght, word & links count etc.)

Brand # Emails Sent Performance Email Scoring Performance
Average 5.6 62.37%
Genexa
5

❌ Poor

46.0%

❌ Poor

Nurx
0

❌ Poor

0%

❌ Poor

Hanx
6

⚠️ Fair

49.33%

❌ Poor

Health & Her
4

❌ Poor

63.0%

⚠️ Fair

Picnic
0

❌ Poor

0%

❌ Poor

Sons
5

❌ Poor

49.8%

❌ Poor

MTHK
3

❌ Poor

44.33%

❌ Poor

Hers
0

❌ Poor

0%

❌ Poor

Candid
0

❌ Poor

0%

❌ Poor

Hero Health, Inc.
22

✅ Good

66.32%

⚠️ Fair

Smile Direct Club
0

❌ Poor

0%

❌ Poor

Stix
11

✅ Good

60.0%

⚠️ Fair

Lola
5

❌ Poor

66.8%

⚠️ Fair

Warby Parker
23

✅ Good

70.7%

✅ Good

Hims
0

❌ Poor

0%

❌ Poor

Email Deliverability Performances

In this table, we benchmark how much the emails are optimized for delivery ie. if they're likely to pass spam filters and not land in the Promotions tab.

Brand Average Spam Score Performance Email Size Performance
Average -2.75 1,879.91 kb
Genexa
✅ -1.34

❌ Poor

2,520.57 kb

❌ Poor

Nurx
- -
Hanx
✅ -0.93

❌ Poor

4,998.3 kb

❌ Poor

Health & Her
✅ -5.1

✅ Good

3,197.71 kb

❌ Poor

Picnic
- -
Sons
✅ -1.32

❌ Poor

1,439.0 kb

✅ Good

MTHK
- 1,809.72 kb

⚠️ Fair

Hers
- -
Candid
- -
Hero Health, Inc.
✅ -2.93

⚠️ Fair

358.24 kb

✅ Good

Smile Direct Club
- -
Stix
✅ -3.05

✅ Good

1,700.38 kb

⚠️ Fair

Lola
✅ -3.6

✅ Good

1,735.04 kb

⚠️ Fair

Warby Parker
✅ -3.01

⚠️ Fair

2,375.85 kb

❌ Poor

Hims
- -

Email sent over time

Advertising performances and activity

Ad Velocity

In this table, we benchmark the brands velocity and performances - how much ads they've been publishing, and how many different copy has been used.

Brand New Ads Detected Performance Unique Copy Performance
Average 33.8 10.47
Genexa
0

✅ Good

-
Nurx
60

❌ Poor

13

❌ Poor

Hanx
5

✅ Good

3

✅ Good

Health & Her
37

⚠️ Fair

20

❌ Poor

Picnic
0

✅ Good

-
Sons
108

❌ Poor

12

❌ Poor

MTHK
0

✅ Good

-
Hers
96

❌ Poor

9

✅ Good

Candid
0

✅ Good

-
Hero Health, Inc.
37

⚠️ Fair

2

✅ Good

Smile Direct Club
39

❌ Poor

9

✅ Good

Stix
0

✅ Good

-
Lola
0

✅ Good

-
Warby Parker
69

❌ Poor

6

✅ Good

Hims
56

❌ Poor

6

✅ Good

Ad Diversity (Images vs. Videos ratio)

In this table, we benchmark the brands diversity of assets when it comes to Social Ads - especially the images vs. videos ratio.

Brand New Images Performance New Videos Performance Video Proportion
Average 219 271 53.45%
Genexa
0

✅ Good

0

✅ Good

-
Nurx
4

✅ Good

53

✅ Good

88.33%
Hanx
1

✅ Good

4

✅ Good

80.0%
Health & Her
33

✅ Good

4

✅ Good

10.81%
Picnic
0

✅ Good

0

✅ Good

-
Sons
61

✅ Good

33

✅ Good

30.56%
MTHK
0

✅ Good

0

✅ Good

-
Hers
37

✅ Good

59

✅ Good

61.46%
Candid
0

✅ Good

0

✅ Good

-
Hero Health, Inc.
12

✅ Good

25

✅ Good

67.57%
Smile Direct Club
5

✅ Good

34

✅ Good

87.18%
Stix
0

✅ Good

0

✅ Good

-
Lola
0

✅ Good

0

✅ Good

-
Warby Parker
33

✅ Good

36

✅ Good

52.17%
Hims
33

✅ Good

23

✅ Good

41.07%

Ads detected over time

Browse previous benchmarks

Medical - February - 2024

READ MORE

Medical - January - 2024

READ MORE

Medical - December - 2023

READ MORE

Medical - November - 2023

READ MORE

Medical - October - 2023

READ MORE

Medical - September - 2023

READ MORE

Some of the assets (emails, ads) used in this benchmark to measure performance

No items found.

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