Medical - December - 2023


The result? A comparative analysis that highlight the best performers of any ecommerce DTC niche, for any given month.

This benchmark analyze the behaviour of 15 Direct-To-Consumers (DTC) brands in the Supplement industry. Our goal is to compare their marketing velocity (how active they are in their digital marketing strategy) and how to they perform vs. each other.

Medical

This report is free to read and takes into consideration between 15 and 20 brands we compare month after month in the

Medical

industry, for the month of

January

2024

. We review data over their email marketing and advertising practices. Subscribe to our newsletter to receive exclusive reports.

Table of content

Highlights & Summary

Email Marketing Overview: In the medical industry, email marketing effectiveness varies. Hero Health, Inc. leads with 28 well-crafted emails, displaying a good balance between content and promotions. Warby Parker follows closely, delivering 27 emails with a commendable email scoring. Hers maintains an impressive performance with 23 emails, boasting high email scoring and a remarkable 0% promotion rate. Brands like Hims and Sons showcase strong performances but with room for improvement in promoting diversity. Nurx, despite no emails sent, scores high in email deliverability and content engagement.

Email Deliverability Insights: Analyzing email deliverability, Hero Health, Inc. excels with a minimal spam score and a relatively small email size. Nurx, without emails sent, maintains an excellent record. However, brands like MTHK and Warby Parker face challenges, featuring larger email sizes and increased spam scores. Hers impresses with both a low spam score and a compact email size. Stix and Lola show room for improvement, needing adjustments in both spam scores and email sizes.

Ads Performance: In advertising, Hims dominates with 110 new ads and a diverse mix of 33 unique copies, showcasing effective communication. Hers closely follows with 109 ads, maintaining a commendable balance between volume and variety. Warby Parker and Sons exhibit strong performances, combining high ad volumes with engaging content. Nurx, despite fewer ads, excels in content diversity. On the contrary, brands like Stix and Lola lag in social ads, demanding strategic improvements for better visibility. Overall, Hims and Hers establish themselves as advertising leaders in the medical industry.

Emails sent on average

8.9

Ads published on average

41

Average Spam Score

2.3

Email Marketing Benchmark Breakdown

Email Marketing Performances

In this table, we benchmark how many emails brands have send and their average email scores, which we calculate using over 50 datapoints that measure how much best practices are ensured (spam score, email authenticiation & certificates, email size, subject line lenght, word & links count etc.)

Brand # Emails Sent Performance Email Scoring Performance
Average 8.86 63.48%
Genexa
0

❌ Poor

0%

❌ Poor

Nurx
0

❌ Poor

0%

❌ Poor

Hanx
13

✅ Good

57.46%

⚠️ Fair

Health & Her
0

❌ Poor

0%

❌ Poor

Sons
7

❌ Poor

59.14%

⚠️ Fair

MTHK
4

❌ Poor

45.5%

❌ Poor

Hers
23

✅ Good

70.83%

✅ Good

Candid
0

❌ Poor

0%

❌ Poor

Hero Health, Inc.
28

✅ Good

59.71%

⚠️ Fair

Smile Direct Club
0

❌ Poor

0%

❌ Poor

Stix
6

❌ Poor

57.83%

⚠️ Fair

Lola
6

❌ Poor

64.17%

⚠️ Fair

Warby Parker
27

✅ Good

66.19%

⚠️ Fair

Hims
10

✅ Good

70.8%

✅ Good

Email Deliverability Performances

In this table, we benchmark how much the emails are optimized for delivery ie. if they're likely to pass spam filters and not land in the Promotions tab.

Brand Average Spam Score Performance Email Size Performance
Average -2.31 1,443.23 kb
Genexa
- -
Nurx
- -
Hanx
✅ -0.7

❌ Poor

3,751.69 kb

❌ Poor

Health & Her
- -
Sons
✅ -2.94

✅ Good

1,069.05 kb

✅ Good

MTHK
✅ -5.0

✅ Good

2,390.46 kb

❌ Poor

Hers
✅ -3.14

✅ Good

680.7 kb

✅ Good

Candid
- -
Hero Health, Inc.
✅ -0.1

❌ Poor

478.54 kb

✅ Good

Smile Direct Club
- -
Stix
✅ -1.67

❌ Poor

2,166.65 kb

❌ Poor

Lola
✅ -1.5

❌ Poor

1,425.67 kb

⚠️ Fair

Warby Parker
✅ -2.32

⚠️ Fair

2,109.21 kb

❌ Poor

Hims
✅ -3.22

✅ Good

558.62 kb

✅ Good

Email sent over time

Advertising performances and activity

Ad Velocity

In this table, we benchmark the brands velocity and performances - how much ads they've been publishing, and how many different copy has been used.

Brand New Ads Detected Performance Unique Copy Performance
Average 40.79 13.93
Genexa
0

✅ Good

-
Nurx
61

❌ Poor

13

⚠️ Fair

Hanx
11

✅ Good

5

✅ Good

Health & Her
27

✅ Good

12

✅ Good

Sons
90

❌ Poor

19

❌ Poor

MTHK
0

✅ Good

-
Hers
109

❌ Poor

8

✅ Good

Candid
0

✅ Good

-
Hero Health, Inc.
60

❌ Poor

7

✅ Good

Smile Direct Club
12

✅ Good

-
Stix
0

✅ Good

-
Lola
0

✅ Good

-
Warby Parker
91

❌ Poor

20

❌ Poor

Hims
110

❌ Poor

16

❌ Poor

Ad Diversity (Images vs. Videos ratio)

In this table, we benchmark the brands diversity of assets when it comes to Social Ads - especially the images vs. videos ratio.

Brand New Images Performance New Videos Performance Video Proportion
Average 282 289 50.61%
Genexa
0

✅ Good

0

✅ Good

-
Nurx
4

✅ Good

57

✅ Good

93.44%
Hanx
10

✅ Good

1

✅ Good

9.09%
Health & Her
19

✅ Good

8

✅ Good

29.63%
Sons
38

✅ Good

52

✅ Good

57.78%
MTHK
0

✅ Good

0

✅ Good

-
Hers
61

✅ Good

48

✅ Good

44.04%
Candid
0

✅ Good

0

✅ Good

-
Hero Health, Inc.
22

✅ Good

38

✅ Good

63.33%
Smile Direct Club
0

✅ Good

12

✅ Good

100.0%
Stix
0

✅ Good

0

✅ Good

-
Lola
0

✅ Good

0

✅ Good

-
Warby Parker
75

✅ Good

16

✅ Good

17.58%
Hims
53

✅ Good

57

✅ Good

51.82%

Ads detected over time

Browse previous benchmarks

Medical - February - 2024

READ MORE

Medical - January - 2024

READ MORE

Medical - December - 2023

READ MORE

Medical - November - 2023

READ MORE

Medical - October - 2023

READ MORE

Medical - September - 2023

READ MORE

Some of the assets (emails, ads) used in this benchmark to measure performance

No items found.

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