Medical - October - 2023


The result? A comparative analysis that highlight the best performers of any ecommerce DTC niche, for any given month.

This benchmark analyze the behaviour of 15 Direct-To-Consumers (DTC) brands in the Supplement industry. Our goal is to compare their marketing velocity (how active they are in their digital marketing strategy) and how to they perform vs. each other.

Medical

This report is free to read and takes into consideration between 15 and 20 brands we compare month after month in the

Medical

industry, for the month of

October

2023

. We review data over their email marketing and advertising practices. Subscribe to our newsletter to receive exclusive reports.

Table of content

Highlights & Summary

Email Marketing Summary: Genexa is the top performer in the medical industry for email marketing, with a low spam score and relatively high email scoring. However, there's room for improvement in reducing promotions. Hero Health, Inc. is close behind, with a good email score but a need to lower promotions. Warby Parker also stands out, with an impressive balance between email scoring and promotions. Smile Direct Club and Stix have decent email scores but need to work on their promotions. Brands such as MTHK, Hanx, Hers, Candid, Health & Her, Lola, and Sons need to enhance their email marketing efforts to compete effectively.

Email Deliverability Summary: Nurx leads in email deliverability with an impressive email size and a decent spam score. Hero Health, Inc. and Warby Parker have good email sizes and are relatively strong in terms of spam scores. Hers and Smile Direct Club perform well in email size but need to work on spam scores. Brands like Genexa, Hanx, Stix, MTHK, Health & Her, Candid, Lola, and Sons have various performance levels in email deliverability and should focus on strengthening their strategies.

Ads Performance Summary: Hims is the standout brand in advertising performance, with the highest number of new ads and diverse unique copies. Warby Parker and Hers follow closely, with strong advertising efforts and a good variety of unique copies. Smile Direct Club and Hero Health, Inc. also show potential with both new ads and unique copy diversity. Other brands, such as Genexa, Hanx, Health & Her, MTHK, Lola, Stix, and Nurx, need to enhance their advertising strategies to stay competitive in the medical industry.

Emails sent on average

6.8

Ads published on average

27

Average Spam Score

2.0

Email Marketing Benchmark Breakdown

Email Marketing Performances

In this table, we benchmark how many emails brands have send and their average email scores, which we calculate using over 50 datapoints that measure how much best practices are ensured (spam score, email authenticiation & certificates, email size, subject line lenght, word & links count etc.)

Brand # Emails Sent Performance Email Scoring Performance
Average 6.79 57.69%
Genexa
2

❌ Poor

57.0%

⚠️ Fair

Nurx
0

❌ Poor

0%

❌ Poor

Hanx
7

⚠️ Fair

53.43%

⚠️ Fair

Health & Her
1

❌ Poor

26.0%

❌ Poor

Sons
6

❌ Poor

51.83%

❌ Poor

MTHK
6

❌ Poor

39.0%

❌ Poor

Hers
3

❌ Poor

51.67%

❌ Poor

Candid
2

❌ Poor

59.5%

⚠️ Fair

Hero Health, Inc.
19

✅ Good

59.63%

⚠️ Fair

Smile Direct Club
1

❌ Poor

68.0%

✅ Good

Stix
11

✅ Good

55.27%

⚠️ Fair

Lola
6

❌ Poor

49.0%

❌ Poor

Warby Parker
24

✅ Good

66.33%

✅ Good

Hims
7

⚠️ Fair

64.71%

✅ Good

Email Deliverability Performances

In this table, we benchmark how much the emails are optimized for delivery ie. if they're likely to pass spam filters and not land in the Promotions tab.

Brand Average Spam Score Performance Email Size Performance
Average -1.98 2,666.51 kb
Genexa
✅ -0.1

❌ Poor

1,518.46 kb

✅ Good

Nurx
- -
Hanx
✅ -1.39

❌ Poor

3,553.96 kb

❌ Poor

Health & Her
- 1,864.29 kb

✅ Good

Sons
✅ -1.52

❌ Poor

1,480.71 kb

✅ Good

MTHK
- 4,822.79 kb

❌ Poor

Hers
✅ -3.43

✅ Good

1,405.91 kb

✅ Good

Candid
- 1,390.99 kb

✅ Good

Hero Health, Inc.
✅ -0.68

❌ Poor

488.9 kb

✅ Good

Smile Direct Club
✅ -5.1

✅ Good

52.06 kb

✅ Good

Stix
✅ -2.86

✅ Good

5,390.94 kb

❌ Poor

Lola
✅ -0.73

❌ Poor

2,986.61 kb

❌ Poor

Warby Parker
✅ -2.32

✅ Good

3,757.37 kb

❌ Poor

Hims
✅ -2.87

✅ Good

282.91 kb

✅ Good

Email sent over time

Advertising performances and activity

Ad Velocity

In this table, we benchmark the brands velocity and performances - how much ads they've been publishing, and how many different copy has been used.

Brand New Ads Detected Performance Unique Copy Performance
Average 27.07 9.0
Genexa
1

✅ Good

1

✅ Good

Nurx
47

❌ Poor

2

✅ Good

Hanx
17

✅ Good

10

❌ Poor

Health & Her
1

✅ Good

1

✅ Good

Sons
0

✅ Good

-
MTHK
0

✅ Good

-
Hers
69

❌ Poor

15

❌ Poor

Candid
0

✅ Good

-
Hero Health, Inc.
45

❌ Poor

4

✅ Good

Smile Direct Club
50

❌ Poor

8

✅ Good

Stix
0

✅ Good

-
Lola
0

✅ Good

-
Warby Parker
60

❌ Poor

11

❌ Poor

Hims
89

❌ Poor

16

❌ Poor

Ad Diversity (Images vs. Videos ratio)

In this table, we benchmark the brands diversity of assets when it comes to Social Ads - especially the images vs. videos ratio.

Brand New Images Performance New Videos Performance Video Proportion
Average 128 248 65.44%
Genexa
0

✅ Good

0

✅ Good

0.0%
Nurx
3

✅ Good

44

✅ Good

93.62%
Hanx
11

✅ Good

6

✅ Good

35.29%
Health & Her
0

✅ Good

1

✅ Good

100.0%
Sons
0

✅ Good

0

✅ Good

-
MTHK
0

✅ Good

0

✅ Good

-
Hers
30

✅ Good

37

✅ Good

53.62%
Candid
0

✅ Good

0

✅ Good

-
Hero Health, Inc.
4

✅ Good

41

✅ Good

91.11%
Smile Direct Club
4

✅ Good

46

✅ Good

92.0%
Stix
0

✅ Good

0

✅ Good

-
Lola
0

✅ Good

0

✅ Good

-
Warby Parker
45

✅ Good

15

✅ Good

25.0%
Hims
31

✅ Good

58

✅ Good

65.17%

Ads detected over time

Browse previous benchmarks

Medical - February - 2024

READ MORE

Medical - January - 2024

READ MORE

Medical - December - 2023

READ MORE

Medical - November - 2023

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Medical - October - 2023

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Medical - September - 2023

READ MORE

Some of the assets (emails, ads) used in this benchmark to measure performance

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