Medical - November - 2023


The result? A comparative analysis that highlight the best performers of any ecommerce DTC niche, for any given month.

This benchmark analyze the behaviour of 15 Direct-To-Consumers (DTC) brands in the Supplement industry. Our goal is to compare their marketing velocity (how active they are in their digital marketing strategy) and how to they perform vs. each other.

Medical

This report is free to read and takes into consideration between 15 and 20 brands we compare month after month in the

Medical

industry, for the month of

November

2023

. We review data over their email marketing and advertising practices. Subscribe to our newsletter to receive exclusive reports.

Table of content

Highlights & Summary

Email Marketing Overview: Warby Parker leads the medical industry with an impressive email strategy, sending an average of 23 emails, scoring high in both quality and frequency. Hero Health, Inc. follows, maintaining a good balance with 18 emails, showcasing commendable performance in scoring. Smile Direct Club excels in email quality, scoring high with 13 emails. Conversely, Hims faces challenges, sending no emails, indicating a need for an active engagement strategy. In a competitive market, sustained and quality communication is vital for brand prominence.

Email Deliverability Insights: Genexa and Nurx emerge as delivery champions, securing excellent spam scores and optimizing email sizes. Conversely, Warby Parker faces challenges in deliverability with a sizeable email, affecting its potential reach. Sons strikes a balance, delivering well-optimized content. Health & Her struggles with both spam scores and large email sizes, impacting potential engagement. A meticulous focus on optimizing email sizes and maintaining low spam scores is critical for successful content delivery in the medical industry.

Ads Performance: Warby Parker, Hims, and Sons dominate in advertising velocity and performance, publishing a substantial number of ads with diverse content. Smile Direct Club, although strong in emails, lags in ad diversity. Candid, Stix, and Lola show room for improvement, with zero ads detected. In the competitive medical landscape, a dynamic advertising strategy, blending uniqueness with consistent frequency, is vital for sustained brand visibility and engagement.

Emails sent on average

7.1

Ads published on average

49

Average Spam Score

2.1

Email Marketing Benchmark Breakdown

Email Marketing Performances

In this table, we benchmark how many emails brands have send and their average email scores, which we calculate using over 50 datapoints that measure how much best practices are ensured (spam score, email authenticiation & certificates, email size, subject line lenght, word & links count etc.)

Brand # Emails Sent Performance Email Scoring Performance
Average 7.07 61.82%
Genexa
5

❌ Poor

55.0%

❌ Poor

Nurx
3

❌ Poor

48.0%

❌ Poor

Hanx
9

✅ Good

54.0%

❌ Poor

Health & Her
5

❌ Poor

33.2%

❌ Poor

Sons
7

⚠️ Fair

42.71%

❌ Poor

MTHK
0

❌ Poor

0%

❌ Poor

Hers
0

❌ Poor

0%

❌ Poor

Candid
3

❌ Poor

55.33%

❌ Poor

Hero Health, Inc.
18

✅ Good

64.78%

⚠️ Fair

Smile Direct Club
13

✅ Good

68.77%

✅ Good

Stix
7

⚠️ Fair

66.29%

⚠️ Fair

Lola
6

❌ Poor

75.33%

✅ Good

Warby Parker
23

✅ Good

69.91%

✅ Good

Hims
0

❌ Poor

0%

❌ Poor

Email Deliverability Performances

In this table, we benchmark how much the emails are optimized for delivery ie. if they're likely to pass spam filters and not land in the Promotions tab.

Brand Average Spam Score Performance Email Size Performance
Average -2.09 1,689.17 kb
Genexa
✅ -1.36

❌ Poor

2,349.03 kb

❌ Poor

Nurx
✅ -5.0

✅ Good

1,529.93 kb

⚠️ Fair

Hanx
✅ -1.94

⚠️ Fair

4,042.5 kb

❌ Poor

Health & Her
- 5,412.76 kb

❌ Poor

Sons
✅ -0.44

❌ Poor

1,352.45 kb

✅ Good

MTHK
- -
Hers
- -
Candid
- 1,261.89 kb

✅ Good

Hero Health, Inc.
✅ -0.33

❌ Poor

422.12 kb

✅ Good

Smile Direct Club
✅ -3.51

✅ Good

158.3 kb

✅ Good

Stix
✅ -2.86

✅ Good

1,324.4 kb

✅ Good

Lola
✅ -2.28

⚠️ Fair

721.07 kb

✅ Good

Warby Parker
✅ -2.43

✅ Good

2,214.8 kb

❌ Poor

Hims
- -

Email sent over time

Advertising performances and activity

Ad Velocity

In this table, we benchmark the brands velocity and performances - how much ads they've been publishing, and how many different copy has been used.

Brand New Ads Detected Performance Unique Copy Performance
Average 48.71 16.86
Genexa
0

✅ Good

-
Nurx
44

⚠️ Fair

10

✅ Good

Hanx
25

✅ Good

5

✅ Good

Health & Her
56

❌ Poor

12

✅ Good

Sons
88

❌ Poor

18

⚠️ Fair

MTHK
2

✅ Good

2

✅ Good

Hers
59

❌ Poor

7

✅ Good

Candid
0

✅ Good

-
Hero Health, Inc.
65

❌ Poor

4

✅ Good

Smile Direct Club
75

❌ Poor

7

✅ Good

Stix
0

✅ Good

-
Lola
0

✅ Good

-
Warby Parker
146

❌ Poor

35

❌ Poor

Hims
122

❌ Poor

15

✅ Good

Ad Diversity (Images vs. Videos ratio)

In this table, we benchmark the brands diversity of assets when it comes to Social Ads - especially the images vs. videos ratio.

Brand New Images Performance New Videos Performance Video Proportion
Average 314 368 53.96%
Genexa
0

✅ Good

0

✅ Good

-
Nurx
7

✅ Good

37

✅ Good

84.09%
Hanx
13

✅ Good

12

✅ Good

48.0%
Health & Her
48

✅ Good

8

✅ Good

14.29%
Sons
28

✅ Good

60

✅ Good

68.18%
MTHK
1

✅ Good

1

✅ Good

50.0%
Hers
13

✅ Good

46

✅ Good

77.97%
Candid
0

✅ Good

0

✅ Good

-
Hero Health, Inc.
14

✅ Good

51

✅ Good

78.46%
Smile Direct Club
1

✅ Good

74

✅ Good

98.67%
Stix
0

✅ Good

0

✅ Good

-
Lola
0

✅ Good

0

✅ Good

-
Warby Parker
121

✅ Good

25

✅ Good

17.12%
Hims
68

✅ Good

54

✅ Good

44.26%

Ads detected over time

Browse previous benchmarks

Medical - February - 2024

READ MORE

Medical - January - 2024

READ MORE

Medical - December - 2023

READ MORE

Medical - November - 2023

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Medical - October - 2023

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Medical - September - 2023

READ MORE

Some of the assets (emails, ads) used in this benchmark to measure performance

No items found.

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